SKAi2 Pay

General

• How do I make a complaint?

Navigating the app

• How to Contact SKAi2 Support?

Registration and Membership

• Is there a charge for the account?
• How do I close my SKAi2 Pay Account?
• How long does it take to open an account?
• Forgot your passcode?
• Already have an account?

Payment and Transaction History

• What type of payments can I make?

My Data and Profile

• I have forgotten my SKAi2 Passcode. What should I do?
• How is my personal information and privacy protected?
• Can I change my Name?
• Will my SKAi2 Pay App data be used for Marketing research purposes?
• Does SKAi2 Pay offer Biometric identification?

Adding and Receiving Funds

• Can I go overdrawn?
• What are my Account limits?

Security and Fraud

• What should I do if I suspect fraud activities from my SKAi2 Pay account?
• 2-factor authentication on the SKAi2 Pay App?
• I have received an email about an unexpected login on my SKAi2 Pay App. What should I do?