Registration and Membership
- How can I register as merchant in SKAi2 Partner?
- Who can become a SKAi2 Merchants?
- In what countries is SKAi2 Partner available to register?
- Does SKAi2 Partner charge a subscription fee?
- I did not receive the verification email to validate my email. What should I do?
- I have entered the wrong email address during the registration on SKAi2Partners App. How can I change it?
My Data and Profile
- Where can I find my transaction history with the customer?
- I have forgotten my password. What should I do?
- How can I change my registered mobile number?
- I want to change my company email address. How can I do it?
- My company has relocated to a new address, and I want to change the address on the app?
- Can I edit my personal details?
Security and Fraud
Subscription
- How to register to SKAi2 Partners app without a promotional code?
- How much is the monthly subscription?
- How to change my Payment Method for my monthly subscription?
- When will I be charged for the subscription?
- Will I be charge if I entered my credit/debit card upon registration?
- When will my first bill be issued?
Payment
- How can a customer pay using the tablet without a SKAi2 Pay Account nor a Blocktrade Account?
- The customer's payment was successful, But the receipt comes from the SKAi2 Tablet says, FAILED, what should I do?
- How to process or make a payment using SKAi2pay App on the SKAi2Partners App?
- How to process a payment using Blocktrade?
- I have a Blocktrade account, how do I connect it in the SKAi2 Partner App?
- How to activate SKAi2 Pay from the SKAi2 Partner App in SKAi2 Tablet?
Transaction Fees
SKAi2 Tablet
- I am unable to download/access the SKAi2 Partner App in the SKAi2 Tablet. After the system made some system update.
- Step-by-step guide on how connect the printer to your SKAi2 Tablet?
- My SKAi2 Tablet is unable to print. What should I do?
- I have received the SKAi2 Tablet. How can I set it up?
- What is the expected delivery time frame to receive the SKAi2 Tablet?
- How can I order the SKAi2 Tablet? And how much does it cost?